Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Windrox Bitspire collects and stores data essential to your trading activities. Our methods for data collection and storage are detailed in the Privacy Policy below.

Our policy is grounded in the following principles:

• To ensure full transparency about our practices for collecting and storing your personal data:

Our goal is to ensure you understand how we collect and process your data so you can make informed decisions. We maintain clear guidelines and processes for handling data on this website. Our policy outlines the specific methods we use, giving you clear, concrete information about how your data is used. You are in control.

We will promptly share information whenever we determine you need to be informed. Transparency is fundamental to us.

Our trained team is always ready to answer any questions you may have about any part of our processes, including our legal obligations under the laws of {country}. You can reach us at: info@windrox-bitspire.com

• We will not use personal data for any purposes other than those set out in our Privacy Policy.

We may process personal data for the following purposes, including ensuring the proper functioning of Windrox Bitspire services and connecting trader-members with third-party trading platforms. We may also process data to maintain and enhance website functions and services, protect our rights, and comply with regulatory or other legal obligations. Finally, we may process data as needed to provide administrative and other business functions related to the Services delivered to you, the client.

To provide better services tailored to your preferences and needs, Windrox Bitspire processes personal data.

• To ensure you are able to use the essential tools necessary to effectively protect your personal data and safeguard your rights in this context:

At any time, you may contact us to access all of your personal data. We can also update or delete it upon request and as needed. In addition, we can facilitate transferring that data to you or to a designated third party. We offer these services and support to help you better exercise your rights to privacy and control.

• Safeguard your personal data:

Our security systems are built to the highest standards, employing banking‑grade protections. While a 100% guarantee is not possible, we remain committed to continually upgrading our systems to the highest possible level and strengthening the safeguards we have in place.

We have a detailed, comprehensive privacy policy and the highest-level security systems.

1. The Scope?

This policy outlines our procedures for the collection, processing, and sharing of all data relating to natural persons.

The terms of this policy apply to all natural persons who are identifiable, whether potentially or already identified. This specifically includes any natural person who may be identified or has been identified in connection with data entrusted to us or that we can access and/or combine.

Data processing, as defined in the Privacy Policy, specifically refers to the storage, management, and organization of personal data.

We do not collect, and do not seek to collect, any information about individuals under the age of 18. We also do not permit anyone under the age of 18 to use our platform for any purpose. If we discover any user, or any data, relating to a person under the age of 18, we will immediately delete such information.

2. What personal data do we collect and store?

When you register with us, we collect the personal data needed to enable your use of our services. When necessary, we may also request personal data to verify ownership of your account, for example. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform and that of our third-party partners.

3. You are not required to provide the Company with your personal data at any time.

While you are not obliged to share your data with us, choosing not to do so may limit the services we can provide. It may also result in restrictions on your use of our platform.

4. What personal data do we collect? When you visit our website, we may collect the following personal data:

We do not collect information that can personally identify you. We collect details such as your specific account activity, users’ IP addresses, and the date and time of access. For maintenance, security, and support, we retain system crash reports, browser information, and the type of device used to access your account. We also collect the language setting associated with your account.

Regarding personal data collection, we only collect and retain information you consent to provide to us when you connect, through us, with a third-party trading platform.

The personal data you have provided to third-party platforms may include the following: full name, address, telephone number, and email address.

5. Why does the company need my personal data, and is it legal for them to collect it?

Your personal information is collected, stored, and processed by the company solely for the purposes set out in the Policy. All of the above uses and processing comply with applicable laws in {country}.

The company will not handle, process, or transmit your data except in accordance with applicable laws in {country}. The following are the legal bases for doing so:

• You have agreed to allow the company to store and process your personal data. By submitting your data to the company, you authorise us to transfer it to the relevant third-party trading platform. You have consented to the processing of your personal data for one or more purposes.
• To improve our services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may be required to store and process your personal data.
• Data processing is required to comply with legal obligations.

If you would like to learn more about the data processing the company is required to perform, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, together with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

For purposes of storing and processing IP addresses, conducting user surveys and analyses, and carrying out other related services, the company may share anonymised personal data with third-party service providers.

At your request, we will share certain personal data you provide with third-party services. In such cases, the processing of your data will be governed by those companies' privacy policies. This may include various digital trading platforms.

To better serve our clients and enhance our overall services, the company may share personal information with its affiliates and partner companies.

Where required by law, or to safeguard the company's rights and assets and those of our third-party partners, we may disclose data to the relevant legal or regulatory authorities.

In the event of a critical business transaction, such as the sale of the company, seeking investment, or obtaining a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the case of any company merger, restructuring, consolidation, or bankruptcy, in accordance with the law.

7. Use of Cookies and Third-Party Services

We may, from time to time, use cookies and similar technologies for site analytics and in collaboration with advertising partners, in accordance with applicable laws, regulatory requirements, and standard industry practices.

Cookies—small data files stored on your device when you visit a website—are used to collect information about your browsing behaviour, preferences, and more. Their purpose is to personalise and enhance your user experience. They allow us to remember your settings and preferences, and to tailor our services accordingly. These cookies are also used for site analytics and to compile statistics for strategic planning.

Broadly, the site uses two types of cookies. Session cookies are stored only for the duration of your visit and are deleted when you close your browser. Persistent cookies remain in your browser even after your session ends. These cookies help the site recognise you as a returning visitor and make it easier to use.

Types of cookies:

Cookies may be used as necessary, in line with their intended purposes:

Cookies are blocked or deleted

If you wish to delete cookies or block them, you can do this via your browser settings. Follow the links below for step-by-step guidance for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

Blocking cookies will prevent some processes and site features from working as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as necessary to perform the operations described in this policy. It may be kept longer as required by local laws, regulations and company policies.

Your personal data will be shared, at your request and at your discretion, with third-party trading platforms for a period of 12 months. When that period expires, and with your consent, that data will be shared for a further 12 months.

Our operations include the routine review of all personal data to assess whether it is still necessary.

9. Transfers of personal data to third countries or international organisations

Where necessary to deliver our services and/or for security reasons, personal data may be transferred to third countries (countries other than your own) and to international organizations under robust security safeguards. We apply the highest available data protection standards to safeguard your information and ensure you can access your legal rights and remedies in all circumstances.

All residents in the EEA (European Economic Area) are protected by data privacy laws and safeguards.

• All data transfers are conducted under the EU’s legal jurisdiction and competence, in accordance with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in compliance with Article 46(2). This is a legally binding and enforceable agreement.
• The European Commission’s Standard Contractual Clauses, adopted under Article 46(2)(c) of the GDPR, set the conditions for data transfers, which are carried out in accordance with them. The Clauses are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For more information about the specific security measures the company uses to safeguard your personal data during transfers to third countries, please email your request to info@wealthwaydigital.uk

10. Protection of Personal Data

We protect personal data using the highest standards of technical and organisational measures, in line with industry best practices. These measures are designed to prevent unlawful or accidental destruction of data, as well as its loss or unauthorised alteration.

While we exercise the highest standards of care and follow gold-standard procedures for data protection as required by law, it is not possible to guarantee in all circumstances that your personal data will remain error-free. Accordingly, we cannot be held liable if personal data is disclosed, or suffers incidental, intangible, or consequential harm. This includes situations beyond our control, such as disclosure arising from transmission errors, unauthorised third-party access, or any similar cause.

In response to legally binding requests from regulators or other authorities, we may be required to disclose your personal data. Once disclosed under a legal obligation, we cannot control how those authorities handle, store, or protect your data.

Any information transmitted over the internet, including personal data, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this site, you may find links to third-party applications and websites. Please note that these are not our affiliates and are not under the company’s control, nor does our Privacy Policy apply to them. They maintain their own practices and priorities for collecting and processing personal data, and we are not responsible for those activities. Use at your own discretion.

Always review the privacy policy of any company or service when you visit their website before providing any personal data. Ensure that their data collection, usage, and processing policies align with your preferences and priorities. Any data you choose to share should be provided directly to the service provider.

12. Policy Amendments

We reserve the right to update or modify our policy at any time. We will notify you of changes on our website and through other appropriate channels. The updated Privacy Policy will be posted on our website and will take effect immediately upon publication, unless stated otherwise.

13. Your Personal Data Rights

You retain full control and the final say over how your personal data is used, including the right to verify its accuracy, correct any errors, and choose to delete it or limit both the scope and nature of our processing.

On this page, EEA residents will find information relevant to them:

Your personal data is protected by the rights described herein. By sending an email to the address below, you may immediately exercise those rights

Accessing Your Rights

If the personal data you have provided to us is accurate, you may access it at any time. Any of your personal data we process is accessible by us and therefore verifiable.

You may request your personal data for verification at any time, and it will be provided to you in electronic format. If you request additional copies of your data being processed, beyond the one already provided, a reasonable fee may be charged.

Rights granted by law and under the privacy policy must not infringe on the rights of others. The company may refuse or restrict access to personal data where such access would affect the rights and freedoms of others.

Right to Rectify Errors

Any inaccuracies in your personal data, whether from omission or incorrect information, may be corrected by you or by the Company as needed to ensure it can be processed properly.

Erasure Rights

You have the right to request the deletion of your personal data under the following circumstances: 1) Your data has been processed without your consent or outside legal limits. 2) You request its removal and the Company has no legal obligation to retain it. 3) You no longer consent to any processing by us, even if lawful and within our or a third-party provider’s legitimate interests. 4) We are legally required to delete your data.

The right to erasure may be overridden by legal obligations under EU or member state law. Likewise, data may be retained where required for the exercise or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal data when you believe it contains inaccuracies.

If you request that the use of your personal data be restricted, it will be deleted unless one of the following applies: (1) where the law of the European Union or any Member State requires otherwise; (2) with your consent, if needed to establish, exercise, or defend legal claims; or (3) to protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided if you have consented, in any manner, to its collection and to processing carried out by automated systems.

You have the right to request the transfer of any or all personal data to another company or organisation, where technically feasible. This does not affect your right to deletion of your data. This right cannot be exercised where it would infringe the rights or freedoms of another individual.

Right to object to data processing

Notwithstanding the Company’s right to pursue its legitimate interests, or those of a third-party service provider, you have the right to object to processing and request that it cease. This does not apply where there is a compelling legal need to continue processing, including to establish, exercise, or defend legal claims. In such circumstances, we may continue processing your personal data.

You may at any time require that your personal data not be processed for any direct marketing purposes.

Right to Withdraw or Refuse Consent

At any time, and where feasible with immediate effect, you have the right to withdraw your consent for us to process your personal data. This does not apply retroactively to any processing carried out before you withdrew your consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been infringed in relation to the processing of your personal data, European Union Member States have established regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines the circumstances under which your personal data rights may be limited by European Union law or by the laws of its Member States.

Once we receive your request concerning your personal data and its processing, we will provide you with access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume of requests we receive and the nature of your enquiry. If an extension is required, we will notify you accordingly of any such deadline extension within one month of receiving your request.

We will provide the requested information electronically to you at no cost, unless it conflicts with applicable law, or with the provisions of Section 13. We reserve the right, where appropriate, to charge a reasonable fee or to decline any requests deemed frivolous, excessive, or repetitive.

We reserve the right to request additional proof of identity if there is reasonable doubt about the individual submitting a personal data request, to ensure data protection and security.